(4.3 / 5)1763+ Ratings

Jockey Reviews

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Overall Rating

4.3
13 Reviews
  • 541%
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About Jockey

Jockey.com offers a variety of products including underwear, activewear, and sleepwear. They provide services such as a subscription option where customers can choose items to be automatically shipped at a chosen frequency. For any additional questions or concerns, customers can contact their customer service through a form on their website. The Help Center on Jockey.com also provides assistance and information regarding their products and services.

Jockey Pros & Cons

Pros of jockey.com:

  • High Trust Rating: jockey.com has a high trust rating, indicating it is likely not a scam but legit and reliable.
  • SSL Certificate: The website uses a valid SSL certificate, ensuring secure communication between the user's computer and the website.
  • Longevity: The website is old, which can be a positive sign of legitimacy, although it does not guarantee safety.
  • Customer Service: Although there are mixed reviews, jockey.com provides customer service options, including a return policy and exchange process.
  • Product Quality: Many customers praise the quality of Jockey products, such as boxer shorts and underwear.

Cons of jockey.com:

  • Customer Service Issues: Several customers have reported poor customer service experiences, including long wait times and unresponsive representatives.
  • Order Issues: There have been complaints about delayed shipments and orders being cancelled due to inventory shortages.
  • Email and Text Issues: Some customers have experienced issues with email and text notifications, including difficulty in updating email preferences and receiving frequent unwanted messages.
  • Mixed Reviews: While some customers are satisfied with their purchases, others have had negative experiences, including issues with refunds and exchanges.

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Jockey Customer Reviews (13)

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Patrick Clements
Patrick Clements
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Feb 14, 2023
Devon Garcia
Devon Garcia
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Feb 14, 2023
Florian Weiß
Florian Weiß
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Feb 13, 2023
Steven Cheung
Steven Cheung
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Feb 13, 2023
Unnþór Eggertsson
Unnþór Eggertsson
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Feb 12, 2023
Dominic Robertson
Dominic Robertson
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Feb 11, 2023
Harold Jones
Harold Jones
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Feb 11, 2023
Sovbika Kadiev
Sovbika Kadiev
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Feb 11, 2023
Madison Buckley
Madison Buckley
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Feb 11, 2023
Dorothy Bertram
Dorothy Bertram
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Feb 9, 2023

Jockey Customer’s Q&A

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Jockey Features and Benefits

Jockey.com offers several key features and benefits:

  • Jockey Rewards Program: This program rewards loyal customers with points for every dollar spent on Jockey.com, in Jockey Outlet stores, and on Jockey products purchased from select partner retailers. Points can be redeemed for dollar-off rewards on future purchases. In addition to shopping, extra points can be earned for completing actions like subscribing to Jockey emails, sharing your birthday, and more. The rewards program features three tiers—Blue, Silver, Gold—and as you advance to higher tiers, you'll unlock access to even more benefits, like free shipping.

  • Wide Product Range: Jockey.com offers a wide range of products for both men and women, including underwear, t-shirts, bras, panties, and more.

  • Quality Products: Jockey is known for its high-quality products that are durable and comfortable.

  • Size Inclusivity: Jockey caters to a wide range of sizes, making it inclusive for people of different body types.

  • Excellent Customer Service: Jockey has a strong reputation for its customer service, with easy returns and exchanges.

Remember, the best choice depends on personal preferences and needs. It's always a good idea to compare features and pricing before making a purchase.

Jockey Pricing

Jockey.com Pricing:

  • Underwear:

    • Jockey Active Microfiber 5" Boxer Brief - 3 Pack: $36.00
    • Jockey Active Microfiber Brief: $18.00
    • Jockey Classic Full Brief: Price not specified
    • EverActiveâ„¢ Apparel: Prices vary, but often discounted (e.g., 40% off select men’s active underwear 3-packs).
  • Sleepwear:

    • 30% off select men’s sleepwear.
  • Apparel:

    • Jockey Classic Crew Neck - 3 Pack: $32.00
    • Jockey Everyday Essentials 100% Cotton Pant: $38.00.
  • Sale Styles:

    • Up to 70% OFF select sale styles.
  • Shipping:

    • Free Standard Ground Shipping on orders of $59 or more.
    • Flat Rate Shipping Options: Standard Ground ($7.99), Expedited 2-4 Business Days ($15), and 1 Business Day ($30).
  • Subscriptions:

    • Free Subscription Service with 20% savings on every order.

About Jockey.com Payment Method?

Jockey.com accepts a variety of payment methods for convenience. Customers can use MasterCard, Visa, American Express, and Discover for transactions. Additionally, PayPal is available as a payment option when shopping on the website. This flexibility ensures a smooth and accessible shopping experience for a wide range of customers.

Jockey FAQs

FAQ

How To Open A Jockey Account?

To open an account on Jockey.com, follow these steps:

  1. Go to the Jockey.com homepage.
  2. Click on the MY ACCOUNT link at the top of the page.
  3. Choose the option to register as a new guest.
  4. Click the REGISTER to continue button.
  5. Fill in the online form with the required details.
  6. Click the sign up now button to complete the registration.

After successful registration, a confirmation email will be sent with detailed information about the account. This account will allow access to past orders, set up gift reminders, and keep a list of Jockey® favorites. It's a simple process and provides access to exclusive offers and new product information. Remember, the best choice depends on personal preferences and needs. It's always a good idea to compare features and pricing before making a purchase.

FAQ

Jockey Alternatives

Here are the top 10 alternatives to Jockey.com:

  1. Hanes.com: Shop America's first name in comfort with clothing for the whole family. Find shirts, underwear, socks and more! Free shipping with online orders over $60.
  2. VictoriasSecret.com: Iconic and glamorous – Victoria’s Secret is the world’s go-to label for giving women everywhere one-of-a-kind lingerie, sleep, beauty and accessories.
  3. LLBean.com: Enjoy shopping clothing, shoes, outdoor gear and more from L.L.Bean, all made for the shared joy of the outdoors.
  4. LandsEnd.com: Lands' End is a classic American lifestyle brand with a passion for quality, legendary service & real value. They seek to deliver timeless style for women, men, kids and the home. Shop lasting quality swimsuits, outerwear, apparel, home décor & more.
  5. KrakatoaUnderwear.com: A brand that offers a variety of underwear options.
  6. BillAndBrandon.com: Another alternative that provides a range of underwear choices.
  7. Hanro: Known for its high-quality underwear and sleepwear.
  8. Bonds: An Australian brand famous for its comfortable and stylish underwear.
  9. Papi: A popular brand offering a wide range of men's underwear.
  10. 2(X)IST: A leading designer and manufacturer of men's underwear and swimwear.

These brands offer a variety of products similar to Jockey, including underwear, t-shirts, bras, panties and more. They cater to both men and women, offering a wide range of sizes and styles. Some of these brands also offer additional features like free shipping, rewards programs, and special discounts. It's always a good idea to compare features and pricing before making a purchase.

FAQ

About Jockey.com Popular Products and Services?

Jockey.com is known for its wide range of comfortable and quality innerwear and casual wear. Among the popular products are the Classic collection, which includes a variety of men's t-shirts, and the Active line that offers performance-driven activewear. Customers can navigate and shop these collections by using the search function on the website to locate specific styles or items. Additionally, Jockey.com provides a Help Center for customer inquiries and support related to their products and services.

FAQ

Jockey.com Return Policy?

At Jockey.com, customers are assured risk-free shopping with a return policy that allows for returns at any time, free of charge. If not satisfied with a purchase, the item can be returned by clicking the 'Begin your return' button on their website. For exchanges, contacting customer service is recommended. The return policy also applies to orders shipped to Canadian addresses, although duties paid are non-refundable. Shipping fees, however, are not refundable. Tracking the progress of a return is possible through a link provided in the confirmation email after submitting a return request. For further assistance, Jockey's customer service is reachable via email or phone call.

FAQ

Can I return items purchased from Jockey.com?

Yes, items purchased from Jockey.com can be returned at any time, free of charge, if you are not completely satisfied with your purchase. To initiate a return, you can click the 'Begin your return' button on their website. For exchanges, contacting customer service is recommended. If returning an order shipped to a Canadian address, customer service will assist with the process. Please note that any duties paid are non-refundable, and shipping fees are not refunded. Tracking your return is possible through a link provided in the confirmation email after submitting a return request.

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